Craig's Biography:

With more than 30 years in the industry, Craig brings a rare blend of perspective, practicality, and polish to every presentation. Drawing on his years in the insurance world and his hands-on experience running collision repair shops, he transforms standard “point-and-click” training into a dynamic, value-packed journey. His sessions go beyond the how to reveal the why—giving attendees the insights, stories, and real-world context they need to elevate their everyday work.